How to Cancel Party Booking for Members and Guest users on Jollibee Kids Party website

We understand that sometimes plans change, and you may need to cancel your party. Here’s how you can easily request a cancellation:

1. Cancel Party Booking for Members:

1. Follow Steps 1 – 4 in Steps on How to Manage booking for Members
2. Locate and click the Cancel Party button under the Back to My Bookings button
3. Click Yes, I want to cancel my party button to confirm.
4. Successful cancellation message will appear at the bottom of the page

Important notes:

• Customer can no longer revert the changes once booking is cancelled
• You can only cancel a party at least 2 weeks prior to the scheduled date of party.
• Please read Jollibee Kids Paty Terms and Conditions for additional details on booking, payment methods, price adjustments, party conditions, mascot appearance, refunds/cancellation and liability.

2. Cancel Party Booking for Guest users:

1. Follow Steps 1 – 3 in Steps on How to Manage booking for Guest users
2. Locate and click the Cancel Party button under the Back to My Bookings button.
3. Click Yes, I want to cancel my party button to confirm.
4. Successful cancellation message will appear at the bottom of the page

NOTE:

If booking is upcoming and 4 days fewer from date of party, you can no longer cancel a party.

Important notes:

• Customer can no longer revert the changes once booking is cancelled
• You can only cancel a party at least 2 weeks prior to the scheduled date of party.
• Please read Jollibee Kids Paty Terms and Conditions for additional details on booking, payment methods, price adjustments, party conditions, mascot appearance, refunds/cancellation and liability.