We’re here to ensure your concerns are addressed promptly. If you have a complaint, concern, or need to follow up on an issue involving a Jollibee service crew member, store staff, store personnel, or a Jollibee store, here’s how we can assist you:
Refer to Store Contact Information
If you need the contact details of a specific store, you can visit the "Stores" page on the Jollibee App or the Jollibee Philippines website.
Submit Feedback Online
You also have the option to share your feedback or concerns about a service crew member, store experience, product, order, or other concerns through our Contact Us Form. This is a convenient way to let us know how we can improve your experience.
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